Pride Counseling Review 2022: Online LGBTQ+ Counseling


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Pride Counseling is an online therapy service featuring therapists who specialize in working with the LGBTQIA+ community. This service aims to provide a safe and affordable place for members of the LGBTQIA+ community to discuss identity and mental health.

the National Alliance on Mental Illness (NAMI) states that LGBTQIA+ people are more likely to have mental health issues and mental health issues than those who are cisgender and heterosexual. This is due to various factors such as rejection, trauma, homelessness and inadequate mental health care.

This article explains what Pride Counseling is, what services it offers and how much it costs.

advice on pridea subsidiary of BetterHelpis an online counseling service that aims to provide support and guidance to the LGBTQIA+ community.

Learn more about BetterHelp.

The company says the service is suitable for people with mental health issues and those who want to discuss their identity or need someone to talk to.

Before using this service, people may want to consider the pros and cons of Pride Counseling.

Pride Counseling states that its services are suitable for anyone who wants to improve the quality of their life. The service offers therapy to people of any gender, orientation or identity.

However, Pride Counseling may be the best fit for LGBTQIA+ people, as the therapists on this platform specialize in providing counseling and guidance to members of this community.

A Literature Review 2021 found that people from the LGBTQIA+ community are more likely to have the following mental health issues:

  • Emotional distress: LGBTQIA+ people are more likely to have negative childhood experiences, depression and anxiety. Additionally, they are more likely to have suicidal thoughts and suicide attempts.
  • Stigma: Members of the LGBTQIA+ community are more likely to experience overt or covert stigma based on their gender, orientation or identity. Overt stigma includes discrimination and violence, while hidden stigma can include anti-LGBTQIA+ policies and offensive language.
  • Violence and Harassment: Members of the LGBTQIA+ community are more likely to experience harassment, bullying, and violence in many places, such as at home, in institutions, such as schools and workplaces, and from the general public. public.
  • Discrimination: Members of the LGBTQIA+ community are more likely to experience discrimination. For example, policies, housing, employers and health care can discriminate against members of this community, resulting in a lack of access to help and support.
  • Barriers to mental health care: Mental health services can stigmatize, discriminate and stereotype LGBTQIA+ people, which can prevent them from accessing mental health care.

Who might not find Pride Counseling useful?

Pride Counseling declares that its service is is not suitable for those who:

  • are under 18
  • are in a crisis or emergency situation
  • do not have an internet connection
  • having court-mandated therapy

Some people may also prefer to use face-to-face services rather than online therapy. A study 2021 found that counselors found clients were more likely to be disengaged and distracted during online therapy. There were also technical difficulties that made face-to-face therapy more effective.

After completing a short questionnaire about different areas of concern, Pride Counseling matches a person with a therapist based on their answers. However, if a person is unhappy with their therapist, they can change at any time.

Matching with a therapist can take a few hours or several days, depending on availability.

A person can choose how they communicate with their therapist. The options are:

  • Messaging: Takes place in a private chat room between the therapist and the user. People can send and receive messages at any time, and the therapist will respond when they can.
  • Live Chat: It is a live messaging service. The user and the therapist will agree on a schedule and communicate via their private room by exchanging messages.
  • Phone call: A person can use the telephone line of their choice. They will agree on a time with their therapist and log into the system at that time. They enter the phone number they wish to use and the system connects the user and the therapist via this number. A user and a therapist never see each other’s phone numbers.
  • Video call: A person can have a live video session with their therapist. They both need to agree on a time, and one person can log into their private room, where the video session will begin once both parties are ready.

A person can use the services of Pride Counseling for as long as they wish.

All therapists hold a master’s or doctoral degree in their field. They also have certifications to work in the state where they operate.

Pride Counseling states that the therapists on its platform are unlikely recommend hormone replacement therapy (HRT) due to the limitations of online therapy, such as the inability to see clients in person. However, recommendations for HRT are at the discretion of each therapist.

Pride Counseling offers a subscription plan.

Prices vary between $60 and $90 per week depending on location, therapist specialties and therapist availability. The company accepts monthly payments and a person can cancel their subscription at any time.


Pride Counseling states that its services are generally not covered by health insurance, including Medicare and Medicaid.

However, a person can contact their insurance provider to see if they qualify for partial or full coverage.

At the time of publication, Pride Counseling does not hold accreditation with the Better Business Bureau (BBB). The BBB gives the service an A- rating.

There is a review on the BBB website. This gives Pride Counseling 5 out of 5 stars, indicating that their therapist was a good listener.

The company has closed two complaints on the BBB website in the last 3 years. These complaints mention advisors not attending sessions and clients not receiving reimbursement.

Pride Counseling has an opinion on its Trustpilot page. This review appears to be the same as the one listed with the BBB.

A person who wants to use Price Counseling must fill out a short questionnaire about the topics they want to discuss with a therapist.

After completing the questionnaire, the service will request payment and match a person with a therapist who specializes in their areas of concern. People will receive a confirmation when the system finds a match.

Below are some frequently asked questions about Pride Counseling.

Who is eligible for Pride Counselling?

Pride Counseling states that it is an online therapy service suitable for anyone 18 years of age or older.

However, the company designs its services around those who are LGBTQIA+. The therapists on this platform specialize in providing advice and guidance to this community.

Does Pride Counseling take insurance?

Pride Counseling states that its services are generally not covered by health insurance, including Medicare and Medicaid.

However, people can contact their health insurance to see if they will cover the cost of online therapy.

Can Pride Counseling prescribe medication?

Pride Counseling therapists cannot prescribe medication, as the company does not offer psychiatric services.

Learn more about online psychiatry services.

Additionally, the service says therapists on this platform are unlikely to offer recommendations for HRT. However, therapists can offer recommendations at their discretion.

Can I choose my therapist with Pride Counseling?

Pride Counseling automatically matches a person with a therapist based on the results of their questionnaire.

However, a person can request to change therapists at any time.

Pride Counseling offers online therapy and the platform’s therapists specialize in providing services to the LGBTQIA+ community. A person can choose how to communicate with their therapist, whether through messaging, live chat, video or phone call.

The service costs between $60 and $90 per week, and a person can cancel their subscription at any time.


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